Who we are
Drip Doctors ("we," "us," or "our") operates DripDoctorsLV.com and provides plumbing services in the Las Vegas Valley, Nevada. Our contact email is dispatch@dripdoctorslv.com.
Information we collect
We collect information you provide directly, including:
- Contact information — name and phone number submitted via our text quote form or contact page.
- Service information — the type of plumbing issue you describe so we can quote and schedule appropriately.
- Usage data — standard web analytics (pages visited, referral source, device type) collected via analytics tools to help us improve the site.
We do not collect payment information directly on this site.
How we use your information
- To respond to your service request and provide a quote.
- To send SMS messages related to your inquiry (only with your explicit consent).
- To improve our website and services.
- To comply with legal obligations.
SMS messaging and TCPA
When you submit your phone number via our text quote form and check the consent box, you agree to receive marketing text messages from Drip Doctors. Consent is not a condition of purchase.
- Message frequency: Varies based on your inquiry — typically 1–5 messages per service request.
- Costs: Message and data rates may apply based on your carrier plan.
- Opt out: Reply STOP to any text message to unsubscribe. You may also opt out by emailing us or calling us.
- Help: Reply HELP for assistance or contact us at dispatch@dripdoctorslv.com.
Information sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who help us operate our business (e.g., SMS platform, analytics), bound by confidentiality agreements.
- Law enforcement or regulatory authorities when required by law.
Cookies and analytics
Our website uses cookies and analytics tools to understand how visitors use the site. You may disable cookies in your browser settings; this will not affect your ability to use our services.
Your rights
You may request to access, correct, or delete personal information we hold about you by contacting us at dispatch@dripdoctorslv.com. We will respond within a reasonable time.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our site after changes constitutes acceptance.
Contact us
Questions about this policy? Reach us at dispatch@dripdoctorslv.com or call (702) 555-0100.